Our Privacy Pledge
We understand and share your concern about privacy. We want to assure you that Silver Fever respects your privacy and treats your personal information with the highest standards of safety, security and confidentiality. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. If you have questions regarding this Policy, please contact us.
What type of information does Silver Fever collect?
Personally Identifiable Information
This is information that you provide to us that is specific to you. We collect information such as your name, phone number, billing information, shipping information and other personal information as indicated on the forms throughout our site. You provide such information when you make a purchase, enter a contest or sweepstakes, fill out a survey or form, provide ratings or testimonials feedback, give or redeem a gift certificate, etc. Where possible, we indicate which fields are required and which fields are optional. You can always choose not to provide information, but you may not be able to use a particular service or feature by omitting the information.
Our use of your information
We use the information we collect from you to improve our products and services and make your shopping experience more efficient and relevant. It is possible to register as an email subscriber directly from our site or through another source, such as our stores. When you join or make a purchase on eBags.com, you will automatically be subscribed to emails unless you opt-out during guest checkout. If you are a subscribed member, we will also send you emails to collect ratings and testimonials feedback related to your purchase and account status updates
Does Silver Fever share the information it receives?
The following describes some of the ways that your personally identifiable information may be disclosed:
Fulfillment
During the purchase process, we will share your information with certain intermediaries (e.g. UPS, USPS, FedEx, Payment Processing Service Provider, Product Manufacturers) strictly to process and ship your order.
Legal Requests
Silver fever will cooperate with law enforcement inquiries. Silver Fever reserves the right to disclose any activities or information about you to law enforcement or other government officials as we, in our sole discretion, determine necessary or appropriate, in connection with an investigation of fraud, intellectual property infringements or other activity that is illegal or may expose us or you to legal liability.
Accessing and Updating Your Information
You always may change information that you provided us with, by logging into the Your Account section of the site.
As a customer, subscriber or contest entrant, you will receive e-mail communications about new Silver Fever products, special offers and requests for feedback. If you want to stop receiving our emails or to specify the communications you prefer to receive, you may unsubscribe or edit your profile at any time, email info@silverfever.com.
You may ask to have your account information removed from our active databases; however, because we keep track of past purchases, you cannot delete information associated with past purchases. Such information will be deactivated as soon as reasonably possible based on your account activity. Also, as a security measure we “back up” the data stored on our systems, and such prior information cannot be completely removed from our databases. Therefore, you should not expect that all of your personally identifiable information will be completely removed from our databases in response to your requests.
Security
We guarantee that every transaction you make at Silver Fever will be safe. This means you pay nothing if unauthorized charges are made to your credit card as a result of shopping at Silver Fever servers use Secure Sockets Layer (SSL), an encryption technology that works with all modern web browsers, so that only Silver Fever can read a buyer’s personal information. We use number one secured credit card processor in USA – Pay Pal, and we do not store, reveal or share your personal or credit card information.
A special note about children’s privacy
You must be at least 18 years old to have our permission to use this site. We do not knowingly collect, use or disclose Personally Identifiable Information about visitors under 18 years of age. If you are a minor, you can use this service only in conjunction with your parents or guardians.
Privacy Policy Changes
Silver Fever reserves the right to change, modify, add or remove portions of this Policy at any time. Any changes will be posted in this document and will become effective immediately upon being posted.
Contacting Silver Fever:
You may call us at 619-722-0472
You may email us at info@silverfever.com
You may also write to us at:
Privacy Manager
Silver Fever LLC
PO BOX 722621
San Diego CA 92129
We always enjoy hearing from you and appreciate your business.