Contact Customer Service
CUSTOMER SERVICE: firstname.lastname@example.org
SHIPPING INFO: email@example.com
PHONE: (858) 922-7535
Billing & Prices
Silver Fever ships only prepaid orders. To provide our clients with most security, Silver Fever works with PayPal express checkout or credit card payment via PayPal. Both of these provide an extra security to our Customer – PayPal provides safe and secure process of your payment. In addition, PayPal provides an extra insurance that your merchandise will be delivered and will be as described.
Items in your Shopping Cart will always reflect the most recent prices displayed on the item’s product detail page, less any promotional discount code that you may have applied. Please note this price may differ from the prices shown for the items when you first placed them in your Shopping Cart. Placing an item in your Shopping Cart does not necessarily reserve the price shown at that time; most Silver Fever discount offers are for a limited time only, and have stated expiration dates. Accordingly, it is possible that an item’s price may change between the time you place it in your Shopping Cart and the time you complete your Checkout. In addition, prices are subject to availability of the product at the time of ordering.
While Silver Fever strives to provide accurate pricing information, pricing or typographical errors may occur. Silver Fever cannot confirm the price of an item until after you order. In the event that an item is listed at an incorrect price due to an error in pricing, Silver Fever shall have the right, to refuse or cancel any orders placed for that item. We will notify you of such cancellation.
Please note that this policy applies only to products sold and shipped Silver Fever.
In the event that you make a purchase on Silverfever.com and the price of your item is reduced after your purchase, Silver Fever will honor a price adjustment for the difference between what you paid and the current price for a period of 10 days after the delivery of your item.
Simply email firstname.lastname@example.org with your order number, and the description of the price difference.
Silver Fever ships worldwide
Due to manufacturer schedule we usually take 4-5 business days to process and ship your order. You may always log into your account, and check order status online, you will be able to see tracking information and company it was shipped with.
Silver Fever charges actual cost of shipping and item based on its weight and size. We also combine all items you purchased at the same time into 1 shipment and charge total applicable shipping cost for all items.
Silver Fever is NOT responsible for lost in transit items, and unless shipping company confirms that item was delivered, we will make sure that we reship or refund in case of the dispute.
We ship by USPS First Class, Ground Select or Priority Mail
At this time we do not offer Express delivery.
If you are not completely satisfied with your purchase you may return any unused merchandise within 30 days. Upon receipt of your return, a prompt refund will be issued either to your original method of payment or a Silver Fever store credit, at your choosing.
If you choose store credit, full amount of original purchase will be emailed in form of the gift certificate to use at Silver Fever website.
What else should I know about Returns?
- If you received an incorrect or damaged product, please contact us at email@example.com immediately so we can resolve the issue. We want every purchase to be exactly as anticipated and promised.
- All returns must be in condition you received them with tags attached and same packaging
- with Return Authorization Number received from Silver Fever
You may call us at (858) 922-7535 or email us at firstname.lastname@example.org
Please have your order number ready and we would also like to know the reason for the return. Thank in you advance.